Predatory Practices of Food Delivery Giants Against Minority-Owned Restaurants(link is external)

Abstract: 

Nancy Kim, Economics and Media Studies, Class of 2023

Internship Office: California Department of Finance

During the COVID-19 pandemic, food delivery giants Uber Eats, Grubhub, DoorDash, and Postmates collectively raked in $5.5 billion in revenue from April to September of 2020. Meanwhile, restaurants are forced to pay exorbitant fees to use these apps. Through interviews with Black, Asian, and Latinx restaurant owners, this op-ed highlights the experiences and challenges that minority restaurant owners faced when forced to rely upon third-party delivery platforms.

Author: 
Publication date: 
September 24, 2021
Publication type: 
Diversity & Entrepreneurship Research